Frequently Asked Questions

We offer data consulting, Business Intelligence dashboards, custom analytics solutions, and database design for businesses in USA and Latin America. Our specialty is turning complex data into actionable insights that drive business growth.

Yes! We specialize in helping companies in the United States, Mexico, Guatemala, and across Latin America. We work fluently in English and Spanish, and our team understands the business context of both regions.

Absolutely. Confidentiality is fundamental to our work. We sign NDAs and follow strict data protection practices including encrypted communications, secure file sharing, and GDPR-compliant procedures. Your data and business information are always protected.

We provide 30 days of free support after project delivery to ensure everything runs smoothly. Beyond that, we offer flexible maintenance packages including monthly support, dashboard updates, new feature development, and on-demand consulting. We're always here when you need us.

Project costs vary based on complexity, scope, and timeline. We offer flexible pricing models including project-based, hourly, and retainer arrangements. Contact us for a free consultation and personalized quote tailored to your needs.

We accept bank transfers, PayPal, Wise, and Stripe for international clients. For larger projects, we offer flexible payment plans split into milestones. All transactions are secure and we provide detailed invoices for your records.

Most projects are completed in 2-8 weeks depending on complexity. Simple dashboards can be delivered in 1-2 weeks, while complete BI implementations typically take 6-8 weeks. We provide a detailed timeline with milestones before starting any project.

Our 6-step process:

1. Initial consultation (free) - Understanding your needs
2. Requirements analysis - Detailed scope definition
3. Proposal - Timeline and pricing
4. Design - Solution architecture
5. Implementation - Building and testing
6. Training & Support - Knowledge transfer

We work with industry-leading tools including Power BI, Tableau, Python, R, SQL (MySQL, PostgreSQL, SQL Server), Excel, and cloud platforms like Azure and AWS. We choose the best tools based on your specific needs, budget, and existing infrastructure.

Yes, every project includes knowledge transfer sessions to ensure your team can independently maintain and update the solutions we build. We provide documentation, video tutorials, and live training sessions tailored to your team's technical level.